FREQUENTLY ASKED QUESTIONS

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To deliver the high-quality programs FORCE 1 is known for, we prepare months in advance and commit to non-refundable costs. The following policy applies if plans change:

Up to 14 days before start of registered program:

• 100% credit towards any future FORCE 1 program (valid for one year), or
• Refund minus a 25% cancellation fee.
   

Less than 14 days before start of registered program:

• 50% credit towards a future program (valid for one year).
• No refunds issued.
   

After registered program begins:

• No credit or refund will be issued.
   

Credits can be used toward any future FORCE 1 program that is not waitlisted. Please note that all credits are non-refundable.

 Yes! FORCE 1 offers a few great ways to save while planning ahead for programs:

Early Bird Discount
Register early and save up to 20% on your total program tuition using coupon code EARLY-F1
Early Bird offers are typically announced weeks before the start of each program. Keep an eye on your email and our website for details.

Sibling Discount
Families enrolling more than one child receive a 10% discount applied from the second child using coupon SIBLING-F1.

FORCE 1 accepts EFT payments, with full payment details shared during the registration process. An invoice is issued upon registration, and your child’s place is confirmed once payment is received.

All pricing, and optional add-ons are clearly displayed during registration. If you have any questions before registering, we’re always happy to help.

Yes! Transfers are allowed as long as there is space in the desired program.

Unfortunately, no refunds or credits are provided for missed days of programming.

Yes. Participants must be at least 4 years old and fully potty-trained (able to use the toilet independently). We understand accidents happen; please pack an extra set of clothes just in case.

If an accident occurs, our staff will assist your child discreetly and notify you at pickup.

Safety comes first. If lightning or heavy rain is expected, all outdoor activities are moved indoors until it’s safe to resume outdoor play.

We take the heat seriously:

• Water is available at all times and breaks are encouraged every 15–20 minutes.
• On very hot days, we include extra rest, extended lunch breaks, and indoor or low-impact activities.
• Sunscreen should be applied before arrival and sent along for reapplication during the day.

FORCE 1 is a peanut and tree nut–free environment. Families of children with life-threatening allergies can feel confident in our safety procedures.

Each morning, campers with allergies are identified with a red wristband. Their EpiPen or other medication is stored securely in our monitored First Aid pack or with their counselor.

Please send medications in a clear labeled bag on the first day of camp. Medications remain securely stored on-site for the week and are returned on Friday.

Participants should arrive ready for active play, sportswear, sneakers, and sunscreen applied before drop-off. Please pack a labeled water bottle, towel, swimsuit, lunch, and change of clothes if swimming is involved. Leave toys, electronics, and valuables at home so kids can focus on fun and connection.

Children bring their own nut-free lunch, snacks and water bottle each day. Refrigeration and microwaves are not available on-site, so please pack lunches and snacks that keep well.

Yes! Optional supervised before care (07:30–09:00) and after care (15:00–17:00) are available during Day-Camps for families who need extended drop-off and pick-up times. This is a quiet, supervised period. Spaces are limited and must be booked in advance.